Who we arePrivacy Policy
Last Updated: 11/16/2024
Welcome to Jessica Specter (operated by Lavender Moon Media, LLC). We value the privacy of our customers and visitors, and this Privacy Policy is intended to inform you about how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our online store.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of personal information:
- Personal Information: We collect personal details such as your name, email address, shipping address, billing address, phone number, and payment information (e.g., PayPal account details) when you make a purchase or interact with our services.
- Payment Information: We use PayPal to process payments for your orders. When you make a purchase through PayPal, you provide payment details to PayPal directly. We do not store your credit card or sensitive payment data.
- Usage Data: We may collect non-identifiable data about how you interact with our website, such as IP addresses, browser type, operating system, pages viewed, and duration of visits, which helps us improve the functionality and user experience of our site.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Order Processing: To process, fulfill, and ship your orders, including sending confirmation emails and updates related to your order.
- Customer Support: To respond to inquiries, provide assistance, and address any issues related to your purchases.
- Marketing Communications: With your consent, we may send promotional emails about new products, sales, or special offers. You can unsubscribe from these communications at any time.
- Website Improvement: We use non-personal data to analyze website traffic, optimize content, and improve user experience.
- Legal Compliance: To comply with legal obligations, resolve disputes, or enforce agreements, if necessary.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following limited circumstances:
- Service Providers: We share necessary information with trusted third-party service providers, such as PayPal, to process payments, manage orders, and deliver goods or services.
- Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect the rights, property, or safety of Lavender Moon Media, LLC, or others.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your shopping experience, remember your preferences, and analyze website traffic. Cookies are small files stored on your device that allow us to personalize your experience and track user behavior. You can control cookies through your browser settings, though disabling them may limit certain features of the site.
5. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt out of receiving promotional emails by following the “unsubscribe” instructions included in our emails or contacting us directly.
If you wish to exercise any of your rights or have questions about your data, please contact us at:
Email: [email protected]
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Lavender Moon Media, LLC. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. International Data Transfers
If you are accessing our website from outside the United States, please note that your data may be transferred to, stored, and processed in the United States, where our servers are located. By using our website, you consent to this transfer of your data.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Lavender Moon Media, LLC
Attn: Privacy Policy
Email: [email protected]